Patient & Provider Services Manager
Cambridge, Massachusetts

Job ID: 11435
Start Date: ASAP
Type: Direct Hire
Job Industry: Management / HR / Purchasing / Logistics

Onsite: On location at the Client’s site. May be required to travel up to 30% of the time.

Additional Information: Full benefits available; interview travel reimbursed.

Description: Our Client, a global pharmaceutical company, is looking to hire a Patient & Provider Services Manager (Reimbursement) in Cambridge, MA.


• Implement tactics that support the commercial goals for Lemtrada and align with the overall objectives of the MS franchise;
• Execute, in collaboration with MS One to One, tactics that ensure compliance with Lemtrada REMS requirements;
• Implement tactics to support Lemtrada reimbursement, logistics, and fulfillment;
• Implement key initiatives that enhance the Central Lab Program;
• Collaborate with cross-functional colleagues to optimize the promotion of the MS One to One service program;
• Monitor and measure customer feedback, internal performance data, and market needs to identify and implement service enhancements.


• Experience in the pharmaceutical / biotech industry or experience in a customer services (3+ years);
• MS experience (preferred);
• Experience with the commercialization of infused therapies (preferred);
• Experience with managed care, particularly 'buy and bill' products (preferred);
• Bachelor's degree (required).

If this job is not for you, earn a $2,100.00 referral bonus in cash by referring a Candidate or a Client to us. Vitaver Referral Program is one of the most generous on the market!

Please feel free to apply directly and contact me with your questions at

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Vitaver & Associates, Inc. is an equal opportunity employer. It is the Company's policy to make all employment decisions including hiring, promotion, compensation, benefits, termination and others, without regard to age, race, color, religion, national origin, sex, disability, veteran status, or any other protected status in accordance with applicant federal, state, and local laws.
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