Estimated Duration: 12+ months with possible extensions
Work Setting: Onsite with 50% travel to remote locations to provide support and event coordination.
Only candidates able to relocate as required should apply to avoid removal from future consideration.

Required:
• Experience with Virtual Meeting Applications (MS Teams, Zoom, GoTo, etc.);
• Experience with Audiovisual Equipment (MicrosoftTeams Rooms certified equipment);
• Experience with MS Teams Admin Center and Vendor monitoring portals;
• Experience with Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11;
• Experience in AV system commissioning, ideally with an AV integrator or enterprise deployment team;
• Experience in control systems (Crestron, Q-SYS) and DSP configuration software;
• Experience with AV signal flow, AV over IP, structured cabling standards, and rack build best practices.

Preferred:
• IT Enterprise experience;
• High school diploma or equivalent; additional certifications or relevant education.

Responsibilities include but are not limited to the following:
• Coordinate and assist in audio visual installation, setups, and video conferencing support;
• Monitor and maintain collaboration systems using company-provided tools;
• Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed;
• Recommend strategies to increase utilization of collaboration spaces which may include implementing new practices, devices, and/or software;
• Train customers and technical staff on the use of equipment;
• Collaborate and assist with other areas of the IT department on projects and initiatives;
• Travel 50% to remote locations to provide support and event coordination;
• Ability to lift 50 pounds.